Client Overview
Circle Housing Group (now Clarion Housing) manages 65,000 homes across the UK, providing sheltered and supported housing. With a workforce of over 2,200, many of whom are not IT-literate, the organisation faced challenges in maintaining effective communication and coordination across its diverse teams.
The Challenge
Circle needed to manage a fleet of 160 Samsung smartphones, ensuring secure, standardised configurations and reliable support for mobile staff while reducing operational inefficiencies.
The Solution
Approach: MWS conducted a comprehensive review of Circle’s mobile operations, identifying gaps and recommending a robust Mobile Device Management (MDM) strategy.
Implementation: Using SOTI MobiControl, MWS delivered a secure and reliable device management platform. Key elements included a customised training programme to pre-empt user challenges, the implementation of a cost-saving secure email solution, and ongoing support to ensure long-term success.
Results & Impact
The implemented solution allowed staff to work more effectively within a reliable mobile framework, reduced operational costs by 20-30%, and streamlined processes across departments. Additionally, Circle’s enhanced mobile strategy provided a scalable foundation for future growth and improvements.
"I was really impressed with how easily MWS interpreted our requirements and delivered a solution that exceeded expectations,"
Dave Palmer, R&M Service Design Manager at Circle Housing Group.
Services Deployed
Mobile Device Management
Tailored Training Support
Deployment Strategy and Management
Device Lifecycle Management
The Challenge
Circle needed to manage a fleet of 160 Samsung smartphones, ensuring secure, standardised configurations and reliable support for mobile staff while reducing operational inefficiencies.
The Solution
Approach: MWS conducted a comprehensive review of Circle’s mobile operations, identifying gaps and recommending a robust Mobile Device Management (MDM) strategy.
Implementation: Using SOTI MobiControl, MWS delivered a secure and reliable device management platform. Key elements included a customised training programme to pre-empt user challenges, the implementation of a cost-saving secure email solution, and ongoing support to ensure long-term success.
Results & Impact
The implemented solution allowed staff to work more effectively within a reliable mobile framework, reduced operational costs by 20-30%, and streamlined processes across departments. Additionally, Circle’s enhanced mobile strategy provided a scalable foundation for future growth and improvements.
"I was really impressed with how easily MWS interpreted our requirements and delivered a solution that exceeded expectations,"
Dave Palmer, R&M Service Design Manager at Circle Housing Group.
Client Overview
Circle Housing Group (now Clarion Housing) manages 65,000 homes across the UK, providing sheltered and supported housing. With a workforce of over 2,200, many of whom are not IT-literate, the organisation faced challenges in maintaining effective communication and coordination across its diverse teams.