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Reducing Support Tickets Through Mobile Device Automation
Repetitive mobile support tickets drain IT resources. This article explains how automation — from compliance checks to app updates — reduces workload and keeps devices running smoothly
Matthew Long
2 min read


Complete Your Mobile Estate Audit in 5 Simple Steps
A quick audit of your mobile estate can reveal hidden risks, outdated devices, compliance issues and app drift. This guide walks through five essential checks every IT team should run monthly
Corey Waters
2 min read


Balancing BYOD Freedom and IT Control
BYOD is here to stay — but unmanaged BYOD creates risky blind spots. This article explains how to balance autonomy and IT control using lightweight controls, app protection, and culture-led adoption.
Matthew Long
3 min read


Why Zero-Trust MDM is the Foundation of Device Security
Zero-trust only works when you can trust the devices connecting to your systems. This article explains why MDM is the foundation of zero-trust security — and how device posture, configuration and compliance shape every access decision.
Matthew Long
3 min read


How Mobile Security Awareness Training Reduces Risks
Technology only protects what people understand In most organisations, the greatest vulnerability isn’t a firewall or a line of code, it’s human behaviour. A phone left unlocked, an update ignored, a link tapped in haste - small, everyday actions that open the door to big security incidents. According to the Verizon Data Breach Investigations Report 2024 , around 68% of breaches involve the human element, whether through error, social engineering, or misuse. That number isn’t
Matthew Long
4 min read


Troubleshooting Common Enterprise Device Issues
When small enterprise device issues become company-wide bottlenecks Every IT team knows the story. A handful of minor mobile issues; one app won’t sync, one user can’t connect to Wi-Fi, one policy didn’t apply - these small issues quietly turn into a flood of tickets. The fixes are simple, but finding the cause can take hours. Enterprise mobility comes with complexity: different device types, network setups, OS versions, and user behaviours. The good news is that most device
Matthew Long
5 min read


5 Mobile Security Threats Every Business Leader Should Know
Why mobile security threats are now your biggest business risk Five years ago, mobile devices were still seen as a convenience. Today, they’re core infrastructure. Your teams access email, files, financial systems, and customer data from phones and tablets, wherever they happen to be. That freedom drives productivity, but it also opens new doors for security risks. According to the UK Cyber Security Breaches Survey 2025 , 43% of UK businesses reported experiencing a cyberatta
Matthew Long
4 min read


The Hidden Costs of Poor Device Lifecycle Management
The silent cost centre hiding in your IT estate Most businesses know what they spend on new devices, but far fewer know what they spend keeping them alive and operational. Hidden costs accumulate through slow provisioning, patch delays, repairs, lost assets, and unpredictable refresh cycles. What looks efficient on paper can quietly drain productivity and increase the burden of downtime and inefficiencies on project budgets. We see this pattern daily, smart organisations with
Matthew Long
3 min read


3 Quick Wins to Reduce IT Overhead with Device Management
IT overhead creeps in through manual setup, inconsistent policies, and ageing devices. These three pragmatic moves, automated onboarding, centralised policy management, and scheduled retirement. Lower support tickets, tighten security, and give time back to your team.
Matthew Long
4 min read


3 Steps to Improve Mobile Security Employee Devices
Work now happens on phones and tablets - email, approvals, customer data. That convenience can widen your attack surface if devices aren’t managed. This practical guide shows three steps to cut risk: reduce patch latency with auto updates; protect data with encryption and strong identity; and be ready to find, lock or wipe lost devices. Includes iOS/Android baselines, simple runbooks, and KPIs leaders care about.
Matthew Long
4 min read


BYOD vs Corporate-Owned: Which Strategy Really Saves Costs?
BYOD can look cheaper—but hidden costs in support, security and compliance tell a different story. We compare BYOD, COPE and COBO with a UK lens and simple TCO model, then show when a hybrid wins. Choose the right mix by role, risk and cost.
Matthew Long
4 min read


Why Mobile Device Management Is the Cornerstone of Enterprise Security
Mobile devices are your front line of security but many remain unmanaged. This article shows how Mobile Device Management (MDM) delivers visibility, compliance and zero-trust controls, reducing risk without slowing teams. Includes practical steps, KPIs and a 90-day rollout plan.
Matthew Long
4 min read
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