Insight

Repetitive mobile support tickets drain IT resources. This article explains how automation — from compliance checks to app updates — reduces workload and keeps devices running smoothly

A quick audit of your mobile estate can reveal hidden risks, outdated devices, compliance issues and app drift. This guide walks through five essential checks every IT team should run monthly

Technology only protects what people understand In most organisations, the greatest vulnerability isn’t a firewall or a line of code, it’s human behaviour. A phone left unlocked, an update ignored, a link tapped in haste - small, everyday actions that open the door to big security incidents. According to the Verizon Data Breach Investigations Report 2024 , around 68% of breaches involve the human element, whether through error, social engineering, or misuse. That number isn’t

When small enterprise device issues become company-wide bottlenecks Every IT team knows the story. A handful of minor mobile issues; one app won’t sync, one user can’t connect to Wi-Fi, one policy didn’t apply - these small issues quietly turn into a flood of tickets. The fixes are simple, but finding the cause can take hours. Enterprise mobility comes with complexity: different device types, network setups, OS versions, and user behaviours. The good news is that most device

IT overhead creeps in through manual setup, inconsistent policies, and ageing devices. These three pragmatic moves, automated onboarding, centralised policy management, and scheduled retirement. Lower support tickets, tighten security, and give time back to your team.

Work now happens on phones and tablets - email, approvals, customer data. That convenience can widen your attack surface if devices aren’t managed. This practical guide shows three steps to cut risk: reduce patch latency with auto updates; protect data with encryption and strong identity; and be ready to find, lock or wipe lost devices. Includes iOS/Android baselines, simple runbooks, and KPIs leaders care about.